MySDAmanager: NDIS Compliance Matrix
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MySDAmanager: NDIS Practice Standards Compliance Matrix
Generated 06/10/2026 | mysdamanager.com
Core Module: Rights and Responsibilities
Outcome: Participants are supported to exercise informed choice and control
| Feature | Description | Status |
|---|---|---|
| Participant Profile Management | Complete participant records with preferences, communication needs, and support requirements. | Live |
| Digital Service Agreements | Automated agreement generation compliant with state/territory tenancy legislation. | Live |
| Document Management | Secure storage of all participant documentation with version control. | Live |
| Communication Logs | Timestamped record of all participant interactions and notifications. | Live |
Outcome: Privacy and dignity are maintained
| Feature | Description | Status |
|---|---|---|
| Role-Based Access Control (RBAC) | Granular permissions ensuring only authorised staff access participant data. | Live |
| AES-256 Encryption | All data encrypted at rest and in transit. | Live |
| Audit Logging | Immutable record of who accessed what data and when. | Live |
| Data Retention Policies | Configurable retention periods aligned with NDIS requirements. | Live |
Core Module: Governance and Operational Management
Outcome: Governance systems support quality service delivery
| Feature | Description | Status |
|---|---|---|
| Compliance Dashboard | Real-time visibility into compliance status across all properties. | Live |
| Automated Compliance Reminders | Proactive notifications for expiring certifications, renewals, and deadlines. | Live |
| Financial Management (Xero Integration) | Transparent financial tracking with automated bank reconciliation. | Live |
| NDIS Claims Processing | Automated CSV claim generation reducing errors and ensuring accurate billing. | Live |
Outcome: Risk management systems are effective
| Feature | Description | Status |
|---|---|---|
| Reactive Maintenance Workflows | Structured process for reporting, triaging, and resolving property issues. | Live |
| Insurance Tracking | Centralised register of all property insurance policies with expiry alerts. | Live |
| Incident Recording | Documented incident management with resolution tracking. | Live |
| Property Compliance Register | Track fire safety, essential services, and building compliance certificates. | Live |
Core Module: Provision of Supports
Outcome: Supports are delivered safely and competently
| Feature | Description | Status |
|---|---|---|
| Move-In/Move-Out Workflows | Standardised processes ensuring consistent participant onboarding. | Live |
| NDIS Plan Renewal Tracking | Automated monitoring of plan dates preventing service gaps. | Live |
| SDA Quotation Engine | Accurate, compliant quotations generated in seconds, not hours. | Live |
| Task Management | Assigned, tracked, and auditable support delivery tasks. | Live |
SDA Supplementary Module (Module 5)
Outcome: Outcome 1: Rights and Informed Choice
| Feature | Description | Status |
|---|---|---|
| Participant Portal | Participants can view their agreements, request maintenance, and access information. | Live |
| Accessible Communication | Support for multiple communication formats and languages. | Live |
| Choice Documentation | Recorded evidence of participant choices and preferences. | Live |
Outcome: Outcome 2: Conflict of Interest Management
| Feature | Description | Status |
|---|---|---|
| Service Agreement Separation | System enforces separation between SDA and other NDIS supports. | Live |
| Provider Relationship Tracking | Documented relationships between SDA provider and support providers. | Live |
| Conflict of Interest Register | Centralised register for declaring and managing conflicts. | Live |
Outcome: Outcome 3: Service Agreements
| Feature | Description | Status |
|---|---|---|
| Automated Agreement Generation | Compliant service agreements generated from participant data. | Live |
| Agreement Version Control | Track all changes with full history. | Live |
| Digital Signatures | Secure signing with timestamped records. | Live |
| Agreement Compliance Checks | Automated validation against SDA Conditions Rules and state tenancy legislation. | Live |
Outcome: Outcome 4: Dwelling Enrolment and Standards
| Feature | Description | Status |
|---|---|---|
| Property Register | Complete record of all enrolled dwellings with design categories, building types, and SDA classification. | Live |
| Maintenance Management | Reactive and preventive maintenance workflows ensuring dwellings remain in good repair. | Live |
| Compliance Certificate Tracking | Fire safety, essential services, building certificates with expiry alerts. | Live |
| Property Inspection Scheduling | Automated scheduling and recording of regular property inspections. | Live |
Outcome: Outcome 5: Tenancy Management
| Feature | Description | Status |
|---|---|---|
| Vacancy Management | Structured process for declaring and filling vacancies. | Live |
| Participant Compatibility Assessment | Documented matching process for shared living arrangements. | Live |
| Notice Period Management | Automated tracking of 90-day vacancy notice requirements. | Live |
| Complaint Management System | Formal complaints process with investigation tracking and resolution. | Live |
| Incident Reporting | Structured incident reporting with categorisation, investigation, and NDIS Commission notification workflows. | Live |
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This compliance matrix is for informational purposes. NDIS certification is assessed by registered auditors.